Remote in CA or OR / Portland, OR (preferred)

Technology Specialist

(Salesforce NPSP)

CauseMic is seeking a full-time Technology Specialist (Salesforce NPSP) with a desire to apply their talents to serving incredible nonprofit clients. This individual will work to understand the evolving needs of the organizations we serve and help implement the technical solutions to enable them to scale with Salesforce and related technologies. 

This purpose driven future teammate must have experience with Salesforce NPSP in order to serve well known nonprofits  such as the Gary Sinise Foundation, the Surfrider Foundation, and Greater Good Charities.   

This is a full-time position for anyone located in California or Oregon (preferably based in Portland, OR) and reports to the Vice President. The salary for this position is $65K - $80K per year, dependent upon experience. As a result of the pandemic, CauseMic’s staff are working from home for the foreseeable future.

All candidates interested in working at CauseMic must be able to thrive in a fast-paced, deadline-driven environment, have an ability to work autonomously, will be required to juggle multiple client projects simultaneously, and must share a passion for helping nonprofits expand their funding and impact.

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What You'll Be Doing

In summary, your skills and experience will be applied to helping nonprofits adopt and configure Salesforce and related technologies.  Your responsibilities include: 

  • Coordinate and actively manage implementation schedules, resources, and project deliverables when there is not a dedicated project manager 
  • Plan and produce quality project deliverables, including kickoff presentations, project plans, status reports, budget burn reports, client requirements, design documentation, and deployment plans
  • Identify areas for technology usage improvements and third party applications
  • Work with client to define goals, processes, and workflows 
  • Translate needs into user stories and technical requirements
  • Customization of new fields, objects, page layouts, list views, reports, etc.
  • Automate with Workflow, Process Builder, and Flow
  • Validate configuration through quality testing and facilitation of user acceptance testing
  • Move essential data; data hygiene and upkeep including de-duplication, owner changes; coordinate with data specialist as needed
  • Educate clients and administrators on project phases, system functionality, and the Salesforce ecosystem

 


 

Requirements

  • At least 4 years Salesforce administration with strong declarative design skills and the ability to deliver customer driven solutions (Certified Salesforce Admin strongly preferred) 
  • Proven experience with NPSP, Sales Cloud (Certified Sales Cloud Consultant or Nonprofit Cloud Consultant strongly preferred) 
  • Previous experience as a consultant or business analyst (internally or externally) 
  • Experience managing projects or engaging in projects with technical and cross functional/departmental components
  • Previous experience working with nonprofits, experience working in fundraising and program management is a plus
  • Experience implementing marketing automation preferred
  • Exceptional analytical skills and thorough understanding of data models and segmentation mapping
  • Organized, strategic thinker who can communicate and collaborate effectively
  • You thrive in a fast-paced, deadline-driven environment
  • You have an acute attention to detail, remain organized while tackling complex projects and are able to work autonomously
  • You take ownership and initiative in everything you do, including speaking up when you believe there’s a better way
  • You understand how to work effectively with a remote team
  • You are passionate about helping nonprofits fuel their growth

Got What it Takes?

If you're interested in joining our team, send along your resume and anything-but-generic cover letter below.